A Focus on the Customer
Press Coverage of the 2015 Maui Energy Conference
PROGRAM
PROCEEDINGS
PRESENTATIONS
Day 1 | Wednesday, March 25, 2015
NEXTERA AND HAWAIIAN ELECTRIC: TOGETHER, FOCUSED ON THE CUSTOMER
Introduction by Doug McLeod, Chair, Conference Program Committee
Alan Oshima, President & CEO, Hawaiian Electric Company
Eric Gleason, President, NextEra Energy Hawaii
SESSION 1: UNDERSTANDING THE EVOLVING ROLE OF THE CUSTOMER IN A BROADER CONTEXT
Jonathan Koehn, Regional Sustainability Coordinator, City of Boulder, Moderator
Henry Curtis, Executive Director, Life of the Land
John Farrell, Director, Democratic Energy, Institute for Local Self-Reliance
S. David Freeman, American Engineer, Attorney, and Author
SESSION 2: THE CUSTOMER OF THE 21ST CENTURY
Jay Griffin, Chief of Policy and Research, Hawaii Public Utilities Commission, Moderator
Neil “Dutch” Kuyper, Chief Executive Officer, Parker Ranch, Inc.
Hunter Lovins, President, Natural Capitalism Solutions
Justin McCurnin, Vice President & General Manager, Smart Grid Solutions, Honeywell
Jon Yoshimura, Director of Policy and Electricity Markets, SolarCity
SESSION 3: ARE WE SEEING WHAT THEY’RE SEEING: CUSTOMER PERCEPTIONS ON ENERGY
MPowerMaui: An Energy Conversation A Presentation of Results
Jeanne Unemori Skog, President & CEO, Maui Economic Development Board, Inc.
Fern Tiger, Principal and Creative Director, Fern Tiger Associates, Moderator
David Bissell, President & CEO, Kauai Island Utility Cooperative
Jeff Mikulina, Executive Director, Blue Planet Foundation
Will Rolston, Energy Coordinator, County of Hawaii
Jeanne Unemori Skog, President & CEO, Maui Economic Development Board, Inc.
SESSION 4: ADVANCING TOWARD GRID MODERNIZATION MEETING CUSTOMER NEEDS
Maurice Kaya, Program Director, Energy Excelerator, Pacific International Center for High Technology Research, Moderator
Jim Alberts, Senior Vice President, Customer Service, Hawaiian Electric Company
John Cooper, U.S. Business Development Manager, Business Transformation & Engineering Solutions, Siemens Industry, Inc.
Tad Glauthier, Vice President, Hawaii Operations, STEM Inc.
Joseph Boivin, Senior Vice President, Business Development & Corporate Affairs, Hawaii Gas
SESSION 5: THE GROWTH OF DISTRIBUTION GENERATION – GOOD OR BAD FOR THE CUSTOMER?
Sebastian “Bash” Nola, Utility Consultant, Moderator
Mark Duda, President, Hawaii PV Coalition, and Founder, RevoluSun LLC
Dan Girard, Director, Renewable Energy and Energy Storage Business Development, S&C Electric Company
Mathew McNeff, Manager, Engineering, Maui Electric Company
Richard Rocheleau, Director, Hawaii Natural Energy Institute, University of Hawaii
Day 2 | Thursday, March 26, 2015
FOCUS ON THE CUSTOMER – MAUI STYLE
Frank De Rego Jr., Business Development Projects Director, Maui Economic Development Board, Inc., Moderator
Irene Bowie, Director, Maui Tomorrow
Carl Freedman, Owner and Principal, Haiku Design and Analysis
Kelly King, Vice President & Chief Communications Officer, Pacific Biodiesel, Inc.
Cathy Nobriga Kim, Vice President, Maui Soda and Ice Works
CLIMATE AFFORDABILITY: GETTING TO GREEN AND KEEPING THE LIGHTS ON
Mark Toney, Executive Director, The Utility Reform Network Slapping
HOW STATE ENERGY POLICY WILL HELP THE CUSTOMER
Luis Salaveria, Director, Department of Business, Economic Development & Tourism, State of Hawaii
SESSION 6: HOW CAN THE CUSTOMER BECOME AN ACTIVE PARTICIPANT IN THE ENERGY LANDSCAPE
Holly Benz, Vice President, Consulting, Schneider Electric, Moderator
Deborah Kimberly, Vice President, Customer Energy Solutions, Austin Energy
Matt O’Keefe, Director, Market Development and Regulatory Affairs, Opower
Ray Starling, Program Director, Hawaii Energy Conservation and Efficiency Program
Kimberly Williams, Co-Founder and Managing Director, Solar Fuels Institute
SESSION 7: THE CHANGING REGULATORY COMPACT – THE CUSTOMER, THE UTILITY, THE REGULATOR
Joe Viola, Vice President, Regulatory Affairs, Hawaiian Electric Company, Moderator
Lorraine Akiba, Commissioner, Hawaii Public Utilities Commission
Jim Alberts, Senior VP Customer Service, Hawaiian Electric Company
Kyle Datta, General Partner, Ulupono Initiative
Raya Salter, Senior Utility Advocate, Natural Resources Defense Council
SOCIAL INNOVATION: OUR VISION FOR THE CUSTOMER
Yasuo Tanabe, Vice President & Executive Officer, Government and External Relations, Hitachi, Ltd.
SESSION 8: CONSUMER PROTECTION: WHO’S LOOKING OUT FOR THE CUSTOMER?
Thomas Gorak, Chief Counsel, Public Utilities Commission, State of Hawaii, Moderator
John Howat, Senior Policy Analyst, National Consumer Law Center
Michael Jung, Policy Director, Silver Spring Network
Jeffrey Ono, Executive Director, Division of Consumer Advocacy, Department of Commerce and Consumers Affairs, State of Hawaii
Mark Toney, Executive Director, The Utility Reform Network
ENGAGING CUSTOMERS IN A FRESH, NEW WAY
Deborah Kimberly, Vice President, Customer Energy Solutions, Austin Energy
KEY TAKEAWAYS: WHERE DO WE GO FROM HERE?
Constance Lau, Chairman & Chief Executive Officer, Hawaiian Electric Industries, Inc.
REDEFINING THE CUSTOMER’S ROLE IN THE UTILITY OF THE FUTURE
Lorraine Akiba, Commissioner, Hawaii Public Utilities Commission, Moderator
Neil “Dutch” Kuyper, Chief Executive Officer, Parker Ranch
H. Ray Starling, Program Director, Hawaii Energy
Bob Lachenmayer, Smart Cities Manager, Schneider Electric
Ben Springer, Senior Associate, Energy Futures Coalition
HOW WILL THE ELECTRIC SYSTEM CHANGE IN THE FUTURE?
Bob Lachenmayer, Smart Cities Manager, Schneider Electric, Moderator
Ron Binz, Former Chair, Colorado Public Utilities Commission
L. Hunter Lovins, President, Natural Capitalism Solutions
Richard Rosenblum, Chief Executive Officer, Hawaiian Electric
Ben York, Sr. Project Engineer, Electric Power Research Institute
Kyle Datta, General Partner, Ulupono Initiative
HAWAII’S UNIQUE PLACE IN THE EMERGING ENERGY TRANSFORMATION
Constance Lau, President and Chief Executive Officer, Hawaiian Electric Industries Inc.
CLOSING REMARKS
Hermina Morita, Chair, Hawaii Public Utilities Commission
VIDEOS
View the conference videos on the Maui Energy Conference YouTube channel, or click on the thumbnails below.
Wednesday, March 25
Thursday, March 26
